District 75
Shipping Costs 2,90 €
Free shipping for more than 30€ purchases

FAQ

1.       Can I return an item I'm unhappy with?

Yes, provided it's in perfect condition with labels intact and you return it within 15 days of receipt. Please see our Returns section for more information about how to return.

2.       Do I need to tell you when I'm returning something?

No, there's no need to contact us before returning your parcel.

3.       Do I need to pay the postage costs to return the item?

In case of resizing, design, color of clothes, shoes, accessories due to wrong assessment of the client, our client sends back the goods with GENIKI TAHIDROMIKI at District75 charge and the new merchandise is shipped for FREE. In all other cases the above apply.

4.       Do you have a collection service?

Unfortunately we're not currently able to collect returns - you will need to post your item back to us.

5.       Will I have to pay postage again for my exchange to be sent?

In case of resizing, design, color of clothes, shoes, accessories due to wrong assessment of the client, our client sends back the goods with GENIKI TAHIDROMIKI at District75 charge and the new merchandise is shipped for FREE. In all other cases the above apply.

6.       How long will it take for you to process my exchange?

We aim to dispatch your replacements within 24 hours of receiving your return, then our usual delivery times apply.

7.       I want to return my goods but I'm outside of the 15 day period. Can I still return them?

Yes, provided you return them within a reasonable period of time after purchase and they're in perfect condition.

8.       My goods are faulty - can I return them?

Yes, please return them following the standard return procedure and we'll take a look at them. Don't forget to include all of your details plus any information you think might be helpful. If your item has a manufacturing fault, we'll exchange it for you or give you a refund.

9.       We'll exchange or refund all items which:

·         Are returned to us within 15 days of receipt.

·         Are returned to us in perfect condition, with their original packaging and with the labels attached. Your statutory rights are not affected.

 

10.   How to Return

Wrap securely in a bag or a box, taking care not to damage the product packaging and post to:

ZAKCRET SA 20km Marathonos Ave. Pikermi 19009 Greece

Please enclose your invoice, letting us know what action you would like us to take, eg. exchange. This will help us to ensure we process your return quickly and efficiently.

If you have any enquiries about returning your item(s), please feel free to email us at support@district75.gr or call us at +30 218 218 4000

11.   Exchanges

 

·         When returning your item, remember to include the code and size of your replacements.

·         We'll turn around your exchange as quickly as we can and subject to stock availability, aim to despatch your replacements within 24 hours of receiving your return.

·         Bear in mind that there may be slight delays during busy periods.

 

12.   Faulty Items

If you find any fault regarding your item, send it back to us and we'll take a look at it as soon as we can. If we find a manufacturing fault, we'll happily replace it. Please enclose all your details and a covering note explaining the fault and any other useful details. We'll try to get back to you within 24 hours of receipt of your parcel, although during busy periods this may take slightly longer. Occasionally, if we're struggling to locate a fault, we may request a second opinion from the product manufacturer. Your st